Skip to main content
cparramore
cparramore
Participant
July 9, 2014
Question

Could you please help me convert a pdf file to a word file?

  • July 9, 2014
  • 1 reply
  • 469 views

I signed in to Adobe.com and exported the Adobe file; I tried converting the file several times.  The resulting word file is gibberish.  I tried signing in with a different browser but that didn't work either.

Please help!!

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    July 9, 2014

    Hi cparramore,

    I'm sorry that your conversion didn't turn out as expected. What happens when you disable OCR as described in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel.

    You may be encountering a font-related issue, and disabling OCR could help pinpoint that.

    Best,

    Sara

    cparramore
    cparramoreAuthor
    Participant
    July 10, 2014

    Sara, I disabled the OCR and tried to convert the pdf document to word, but it still does not work.  What else do you suggest?

    Charlotte Parramore

    S
    Sara_Forsberg
    Inspiring
    July 10, 2014

    Hi Charlotte,

    When you open the PDF is Reader, and choose File > Properties, what is listed for Application in the Description box? This is the application that created the PDF file. You can run into problems with conversion when the PDF isn't well-formed (which can be the case with the various third-party apps that create PDF files).

    I would love to take a look at one of your files. Would you be willing to post one to Acrobat.com and send me the link to it so I can take a peek?

    Best,
    Sara

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices