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November 3, 2015
Question

country assignment inaccurate?

  • November 3, 2015
  • 1 reply
  • 445 views

Mis-assigned country code cannot be changed, so Adobe's rep helped me to set up an account

on a different e-mail, with that new account recoded to have my country as the US, this morning

before 8am.

I was very clear with Adobe's excellent rep.  I live in Panama, but my banking is from the

US.  Adobe surprisingly changed my US code today, to a Panama code.   Now the system

says it won't activate my PDF transfer account because it needs to be coded from the US,

not Panama.

I am irritated that the system is fighting itself and I can't get back to Adobe customer service.

Drat!

Melany

Melany Thum - McAleer

This topic has been closed for replies.

1 reply

AadeshSingh
Community Manager
Community Manager
November 3, 2015

Hi thumbody,

Please check my direct message.

Regards,
Aadesh

November 3, 2015

I see no direct message??!!

I have looked through all three emails,

and they are lovely, but ineffective.

since they say nothing.

Is there a solution?

Melany