Create Adobe PDF application saying trial expired despite subscription to PDF Pack

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The create adobe PDF application on my Word program says the trial has expired despite having a subscription to PDF Pack. How can I make this recognize my subscription? This always worked previously.

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AnandSri

Legend

Hi Johnh,

Please try the above-mentioned steps and keep us posted with the results.

Regards,

Anand Sri.

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AnandSri

Legend

Hi Johnh,

As per the description above, you are not able to use the Adobe PDFPack services as getting a trial error, Is that correct?

The record shows that you have an active subscription of Adobe PDFPack on your Adobe ID.

You can use the services of Adobe PDFPack through the online account, i.e. Sign in to Adobe Document Cloud at https://cloud.acrobat.com/convertpdf with your Adobe ID and password.

If the free desktop version of Adobe Reader is installed, please sign out and sign back in with your Adobe ID and password and can use the services of PDFPack.

You can install the reader from Adobe - Adobe Acrobat Reader DC Distribution Link: https://get.adobe.com/reader/enterprise/

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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J

johnh72572755Author

Participant

Yes. That is right.

Sent from my mobile device.

John Hare, AIF(r) CPFA

Director of Retirement Plan Services

[Personal information removed by Moderator]

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_maria_

Legend

Hi,

You posted your comment to the Using Flash Player forum. I've asked that it be moved to the appropriate PDF-related forum so that someone may be able to better assist you.

--

Maria

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