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OwenRocky1
OwenRocky1
Participant
April 21, 2015
Answered

Creating user groups to access files on Cloud

  • April 21, 2015
  • 1 reply
  • 1341 views

I am looking to purchase Adobe Document Cloud and have gotten answers to a few questions already.  Once I create a file and have uploaded it onto the Cloud, I want to create users so that they can log in to the Cloud with their username and password so that once they log in to the cloud ad view the document(s), I can have a receipt that will tell me who accessed the file, at which day and time.  Is this something I can do within the program, or do I login to the Cloud as an administrator and create users within there?

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Ok.  Just to summarize what we've discussed (bear with me, LOL):

    I wish to create a PDF and host it on the cloud storage.  I create a generic username and password for those users to log in to the cloud storage using either the web link or the app.  They view the file and/or download it.  With the subscription package that has the "Send & Track", I'll be able to tell when the file has been viewed (I cant tell by whom since they will be logging in with the same username.

    Adobe DC is able to do this, correct?


    Hey Rohan,

    Yes, you are correct, however with the Send & Track feature you will only be able to see the number number of downloads (how may times that file has been downloaded) not the number of views.

    Regards,

    Aadesh

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    April 22, 2015

    Hi Rohan,

    I can understand your concern & will guide you in the right direction.

    Adobe Document Cloud service is not a shared cloud service, its user specific. Only the person who has the access to your Adobe ID & password will be able to view the files stored on the Adobe Document Cloud.

    There is no such logs generated when was the file last viewed & by whom as the service is user specific.

    However you can track the number of downloads of the file when you send it to some one using 'Send & Track' feature.

    In case if you have any further queries please let us know. We will be happy to assist you.

    You can also refer to this this KB doc. FAQ | Adobe Document Cloud .

    Regards,

    Aadesh

    OwenRocky1
    OwenRocky1Author
    Participant
    April 22, 2015

    So if I create a generic username and password, I can share that to the select people I want to have access to that file and I can tell how many times that file was accessed, since I cant tell who viewed the file?

    Specifically what I want to do is create a PDF file and upload it so that a select group of people can access that file.  Preferably I would like to know that those users did indeed download and view the file and when. 

    AadeshSingh
    AadeshSingh
    Participating Frequently
    April 22, 2015

    Hey Rohan,

    As I have mentioned above that Adobe Document Cloud is user specific, you can send the file to the person with whom you want to share and then track it using the 'Send & Track' feature, there is no count for the number of views, only if the file is downloaded by the receiver you will be able to see the how many times receiver downloaded that file.

    Sharing your username & password with the specific group won't solve your problem as there no log maintained for the number of views.

    Regards,

    Aadesh

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