Trying to convert a pdf to Excel format and when I go to retrieve it from the cloud I get an error message, "we've encountered a critical error, please try again later. Unable to fetch base_uris from files tier. Please assist.
Hi Juliek,
I apologize for the inconvenience caused. Please refer to the following thread for the troubleshooting steps: When I try to use Export PDF, I get an error message:Error. We have encountered a critical error. Unable to fetch base_u…
Please keep us posted with the results.
Regards,
Anand Sri.
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