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J
jennifert29334085
Participant
March 21, 2018
Answered

customer service

  • March 21, 2018
  • 1 reply
  • 862 views

Please tell me how I can talk to someone live about my issue.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Jennifert,

    We apologize for the inconvenience caused, as per the description above, you want to interact with customer service for your Adobe ExportPDF subscription, is that correct?

    The record shows that you are subscribed to Adobe ExportPDF service with your current Adobe ID(email) which you have used to login on Adobe forums.

    The support for Adobe Document Cloud services is only available on Adobe forums.

    Can you provide more detail on what’s going on? Are there any specific error codes or messages? We’re here to help, just need more info.

    For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    March 21, 2018

    Hello Jennifert,

    We apologize for the inconvenience caused, as per the description above, you want to interact with customer service for your Adobe ExportPDF subscription, is that correct?

    The record shows that you are subscribed to Adobe ExportPDF service with your current Adobe ID(email) which you have used to login on Adobe forums.

    The support for Adobe Document Cloud services is only available on Adobe forums.

    Can you provide more detail on what’s going on? Are there any specific error codes or messages? We’re here to help, just need more info.

    For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Regards,

    Anand Sri.

    J
    jennifert29334085Author
    Participant
    March 22, 2018

    Yes! I do not think i am taking full advantage of what it can do. Do you have live customer support? I payed $25 per year. Please send me a phone number.

    Jennifer

    AnandSri
    AnandSri
    Legend
    March 22, 2018

    Hello Jennifer,

    If you wish to talk to the Customer service only, then you can call on the number which I have shared via private message, please check your email inbox.

    As mentioned earlier, for Document Cloud services, the support is only available on Adobe forums.

    For troubleshooting related to Document Cloud services, you can refer to

    Feel free to update this discussion for any further assistance.

    Regards,

    Anand Sri.

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