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Participant
November 2, 2015
Question

Dam Adobe!

  • November 2, 2015
  • 1 reply
  • 307 views

when I convert a pdf to word file, I get a HTML file and I can't use it.  Why can't I just get a simple word file like I used to get?!

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1 reply

Anubha Goel
Participating Frequently
November 2, 2015

Hi barbara fs12525988,

If you are converting the file using Export PDF service, then please try signing in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials.

Try exporting the file again and check.

Regards,

Anubha