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Dr__Valoxib
Participant
October 4, 2015
Question

DC saving error

  • October 4, 2015
  • 1 reply
  • 522 views

Hi,

I'm using Adobe Acrobat Reader DC, sometimes when I'm trying to save to the Adobe document cloud, I'm getting "can't access to server" and cant save the file. Why??

I'm losing alot of hard work.

Thanks

This topic has been closed for replies.

1 reply

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
October 4, 2015

Hi Dr.Valoxib‌,

Open Acrobat Reader DC, Sign Out & Sing In again using your Adobe ID.

Now try to replicate the issue.

Let me know if the issue persist.

Regards,
Aadesh

D
Dr__ValoxibAuthor
Participant
October 4, 2015

What about the changes that i made (highlights, notes,etc..), Will I lose them if I sign out since it's a cloud pdf ???

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
October 4, 2015

I will recommend you to Save the file on the local hard disk first so that the changes are saved.

Later, you can sign out & sign in to test if you are able to save the file on document cloud or not.

Regards,

Aadesh

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