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Participant
May 28, 2024
Answered

Delete Account - No option under privacy

  • May 28, 2024
  • 1 reply
  • 976 views

Hi Folks,

 

I want to delete my account but I dont find the option under privacy. 

I don't have any active plans I may have to cancel explained here: https://helpx.adobe.com/manage-account/using/delete-adobe-account.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.2.10

 

Can anybody help?

 

Thanks!

Correct answer Meenakshi Negi

Hi Marvin28886939leg7,

 

Thank you for reaching out. 

 

If the option does not appear, please submit your request here: Adobe Privacy Center to delete the account.

- Open the link to the Adobe Privacy Center and click on Contact Us. 

- Scroll down the screen and click on the button "Click to begin"  under 'Other Privacy Question Not Listed Above?'. 

Check if that helps.

 

Let us know how it goes.

 

 

Thanks,

Meenakshi

 

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
May 31, 2024

Hi Marvin28886939leg7,

 

Thank you for reaching out. 

 

If the option does not appear, please submit your request here: Adobe Privacy Center to delete the account.

- Open the link to the Adobe Privacy Center and click on Contact Us. 

- Scroll down the screen and click on the button "Click to begin"  under 'Other Privacy Question Not Listed Above?'. 

Check if that helps.

 

Let us know how it goes.

 

 

Thanks,

Meenakshi

 

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Participant
June 18, 2024

I did what Meenakshi told me to do, but it leads me to the useless information page.

 

I feel like I'm stuck in Mobius's belt, never able to delete my account.