Delete files uploaded to Adobe online tools

Question

Hi, i accidentally uploaded a file to Adobe online tools which included confidential information and i would like to confirm deletion. This was done at work so i was not logged in to my Adobe account

How can i receive a confirmation that the file has been deleted? I can provide the file name and date of upload, would anything else be needed?

creative explorer · Answer

@marius_1261 You dodged a bullet! Because you were not logged in, the file is temporarily cached on Adobe's servers only to complete the requested action — Adobe states that if you do not sign in to save the file to a Document Cloud account, the file is deleted from their servers "within a short time period" (usually as soon as the session ends or within a few hours). Without an account, there is no "Cloud Storage" folder created for you, so the file has no permanent "home" to sit in.

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