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judys808
judys808
Participant
June 21, 2019
Question

Deleting Archived Documents

  • June 21, 2019
  • 1 reply
  • 2161 views

I used the Adobe Reader desktop application to sign a few documents.  Adobe generated a URL for them.  I was not aware that the document would be stored in my Document Cloud.  The documents show a status of 'Archived'.  I want to delete those files, but there is no option to do so.  Is this because I have "Document Cloud Free Membership"?  Please help!

      1 reply

      W
      Wayne5FD7
      Participant
      August 17, 2020

      I have the exact same problem.  Still no reply after a year?  I have a few test files that I uploaded from the free Adobe DC reader to request a signature.  Now I can't modify or delete anything.  I can't add signers and mostly I CANNOT DELETE THE ARCHIVE.  WHY would Adobe makes thing beyond confusing... such a poor UI.  And I do NOT have the "Manage" button that so many posts refer to.  PLEASE PLEASE help!

      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      August 17, 2020

      Try the forum for Adobe Sign.

      W
      Wayne5FD7
      Participant
      August 17, 2020

      Seriously.... another forum for just Adobe Sign?  Is there a link?

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