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Participant
August 27, 2016
Question

DESPERATE NEED OF HELP: "the document cannot be opened because it is corrupted or damaged"

  • August 27, 2016
  • 1 reply
  • 1005 views

I was reading this pdf book for weeks now. I have been highlighting a lot of important details and noting down on it since. I'm using mainly my iPad to access it using Adobe Acrobat application.

Earlier today, the app logged me out of my account for no reason. When I logged back in, I can no longer access the file. It says: "the document cannot be opened because it is corrupted or damaged"

Tried accessing it on my Android, same error message. On my Acrobat on my PC, same problem. On my browser, same.

How can I fix it? I tried some online pdf recovery websites, but no help from them.

If there's no way to fix it, what app ASIDE FROM ADOBE APPS can I use to do the same tasks without risking my documents to become corrupted?

This topic has been closed for replies.

1 reply

Participant
May 30, 2021

Badly in need of help please🙏🙏🙏🙏🙏🙏. I have the same problem as above.  I have tried other pdf readers to no avail.  They all say the document is corrupted.  This is a document that I used yesterday and suddenly it just stopped opening.  Please do read and help. Thanks

try67
Community Expert
Community Expert
May 30, 2021

Unfortunately, there's not much that can be done in such cases. A corrupt PDF file is usually not salvable, if no application can open it. Go back to an earlier version of it.