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Participant
Feb 1, 2015 1:46 AM UTC
Question

digital ID help

Hi, I can't find my password to add a digital ID to my Adobe document.

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    2 replies

    Inspiring
    Feb 1, 2015 2:48 AM UTC

    Hi Annapoorna,

    What password is it that you're looking for? Is it the password that's been applied to a PDF file? If so, Adobe can't help you retrieve that.

    If you're in need of your Adobe ID, please see this document: Adobe ID, sign in, and account help

    Best,

    Sara

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    Participant
    Feb 1, 2015 2:56 AM UTC

    Hi Sara,

    Thanks, it is the password to the Adobe file. I'm getting the error message 'Could not open digital ID file with the password provided. Try again.'

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