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R
Robert22ATX
Participant
October 14, 2014
Question

Digital Signature feature not working

  • October 14, 2014
  • 1 reply
  • 916 views

Using Acrobat 10.1.12, the document sign feature is grayed-out.  I have digitally signed countless documents using this feature.  Any suggestions?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    October 15, 2014

    Hi robert22atx,

    Is this particular PDF secured? You can tell by checking the title bar. If you see SECURED in the title, that would explain why the the signing options are grayed out.

    Please let us know how it goes.


    Best,

    Sara

    R
    Robert22ATXAuthor
    Participant
    October 15, 2014

    Sara:

    Thanks for your reply.

    This is not a SECURED pdf.  Nothing in the title block.

    [private information removed by moderator]

    S
    Sara_Forsberg
    Inspiring
    November 1, 2014

    Were you able to sign your PDF? Is the problem specific to one PDF or are you having trouble with others?

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