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Phoenix-Chow
Phoenix-Chow
Participant
June 9, 2026
Question

Disable cloud storage for my account

  • June 9, 2026
  • 1 reply
  • 17 views

How do I disable cloud storage in the admin console? If it's not currently possible to disable it in the admin console, Acrobat should inform us when this feature will be reinstated.

On the other hand, pls. provide the uploading url of the cloud document and let me block it directly in the firewall.

This problem has existed for several years, but Acrobat has not taken any action.

It is very funny indeed.

 

 

 

 

 

    1 reply

    T
    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 9, 2026

    Hello ​@Phoenix-Chow,

    Thanks for reaching out.
    Try using the Adobe Enterprise toolkit: https://adobe.ly/4g8Mckr that should help.

     

    Let us know if you have further questions.


    ~Tariq

    Phoenix-Chow
    Phoenix-ChowAuthor
    Participant
    June 9, 2026

    Is this toolkit useful if my colleagues using the chrome - acrobat pdf extension?

    T
    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 9, 2026

    ​@Phoenix-Chow - this toolkit for Acrobat Desktop app. Since you have posted this issue in Acrobat Desktop board, i assumed we are discussing Acrobat Desktop. 
    Could you confirm if you are using Acrobat Desktop or Acrobat Web? 

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