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andy2850
Participating Frequently
February 4, 2015
Answered

Do converted docs remain in cyberspace?

  • February 4, 2015
  • 1 reply
  • 615 views

 

2/4/15 

                        I just bought Adobe Reader XI ‎Created Wednesday, ‎January ‎21, ‎2015, ‏‎5:25:38 PM to allow me to convert PDF's to "Word" and "Excel".

 

                        It is a valuable function for me, and thank you for it.

 

                        However, when I do a conversion, a message indicates that my document is now saved on a third party internet location. 

                                                     

                        Is my understanding correct; i.e. that it is also saved somewhere in cyberspace? 

 

         

If so, I'm uncomfortable with that, because in my business work I convert some sensitive documents that I cannot afford to be compromised.

Also, if it is true, how can I eliminate those cyberspace documents?

 

                        Respectfully,

 

                        Andrew Montagnolo

  (PS:   THIS SCREEN IS DIFFICULT TO WORK WITH!)

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi Andrew,

Files that you convert via ExportPDF are automatically stored in your Acrobat.com online account (not a third-party website)--even when you convert from within Adobe Reader. Your Acrobat.com online account is very secure; please see Security for Acrobat.com online services | Adobe.

But, you're welcome to download your files and then delete them from the online account, if you feel more comfortable doing so. You can do both by clicking the Files tab when you're logged in to your account, selecting a file or files, and then clicking either Download or Delete at the top of the files list (just make sure that you download before deleting, as there's no way to recover a deleted file).

Best,

Sara

1 reply

S
Community Manager
Sara_ForsbergCommunity ManagerCorrect answer
Community Manager
February 4, 2015

Hi Andrew,

Files that you convert via ExportPDF are automatically stored in your Acrobat.com online account (not a third-party website)--even when you convert from within Adobe Reader. Your Acrobat.com online account is very secure; please see Security for Acrobat.com online services | Adobe.

But, you're welcome to download your files and then delete them from the online account, if you feel more comfortable doing so. You can do both by clicking the Files tab when you're logged in to your account, selecting a file or files, and then clicking either Download or Delete at the top of the files list (just make sure that you download before deleting, as there's no way to recover a deleted file).

Best,

Sara

A
andy2850Author
Participating Frequently
February 4, 2015

WOW!!  Thanks so much for such a thorough and quick response.

One very minor question.

Why is there an "Acrobat.com online account" at all?  Is there and advantage to Adobe and/or me,

and how is it accessed?


Thanks again, Andy M.

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
February 4, 2015

Hi Andy,

You're very welcome!

That's a good question. The Acrobat.com online account is created when you start a subscription. You access it by logging in to https://cloud.acerobat.com (you access your ExportPDF service via this same URL).

The online services are designed to store files in this account. And storing your files securely in "the cloud," as your Acrobat.com account does, is a convenient way to have your files in one place, while freeing up disk space on your desktop or laptop. Storage isn't limited to the files you convert with ExportPDF--you can upload any files for storage. But, that said, it's not a requirement that you store your files that way. You can always download your files after you've converted them, and keep them on your own computer.

I hope that makes sense!

Sara

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