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gudjong92603425
Participant
March 7, 2017
Question

Document Cloud , "NO INTERNET CONNECTION".

  • March 7, 2017
  • 1 reply
  • 555 views

Hi,

I can't access my Document Cloud on my Adobe Acrobat Reader either on my computer (Windows 10)
and on my IPAD app. Just happened this morning.

However the app on my Iphone still works and I can access Document cloud from there.

On my computer and Ipad it comes up with "No internet connection" but I am connected to the internet.

What could be the problem ?

Rgds.

Gudjon

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
March 8, 2017

Hi Gudjong92603425,

As mentioned above, only one of the device is working with the same internet connection.

So for the testing purpose is it possible for you to connect the windows computer with a different internet connection and check again?

Regards,

Akanchha

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