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Participant
August 4, 2019
Question

document upload problem

  • August 4, 2019
  • 1 reply
  • 909 views

It says " We were unable to create your agreement ( File # document .pdf) because we had a problem processing your document ( File# document Pdf).

This may only be a temporary problem, However, If you have tried more than once to create this agreement with the same document, Please visit our online support system...... Now what?

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1 reply

AkanchhaS8194121
Legend
August 6, 2019

Hi Petet,

As error message said, we are unable to create your agreement. And this may be a temporary problem. What is the exact action you have taken here, were you trying to export pdf, create pdf or etc?

As suggested, this would be a temporary issue. You may try with a different file as well as using a different web browser or delete cache and cookies of the current tone.

Here is an updated link for document cloud website Adobe Document Cloud please check with it.

Thanks,

Akanchha