Documente Cloud

Question

My files saved on the IPad, are not uploading on Document Cloud. At first, it says the file is saved, but then a red notification informs it was unable to upload the file to Documet Coud.

AkanchhaS8194121 · Answer

Hey there,

Sorry to see the trouble caused. For better understanding, please check the following-

Are you experiencing trouble uploading all the files or specific one?
Try switching Internet connection to a different one and check back.
What if you locate to Document Cloud folder, do you see these document uploaded there?
Login on Document Cloud web https://documentcloud.adobe.com/ and check the same

Thanks,

Akanchha

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