I recently bought Adobe Export PDF. Now whenever I run Norton Backup, I receive and error message indicating that the backup failed beacuse of unidentified encrypted files in my backup attempt. Does Adobe Export PDF create an encrypted file/folder which I cannot see or unencrypt? Thanks, Terry
(moderation note -title edited for clarity)
Hello Terry,
As I understand from the description above, you want to know whether Adobe ExportPDF creates an encrypted file/folder as you are getting an error message while running a backup through Norton that it's unable to back up the files due to unidentified encrypted files, Is that correct?
When you convert/export any PDF into editable Word, Excel, PowerPoint or Rich Text formats files, the conversion occurs on the server(cloud), so it does not create any encrypted files or folders.
You may also refer to FAQ | Adobe Export PDF, Document Cloud
Let us know how it goes.
Regards,
Anand Sri.
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