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T
terrytwo
Participant
June 18, 2014
Question

Does not function

  • June 18, 2014
  • 1 reply
  • 250 views

I paid for a subscription but when I try to use is, it ask me to pay again.

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    June 18, 2014

    Hi terrytwo,

    It can take a little while for your order to process (and today is an especially busy day at Adobe with a large product launch). That said, once you receive your verification email, make sure that you follow the link in that document to verify your account. Then, sign in to the service using your Adobe ID and password. (That message will appear if you're not logged on.)

    Please let us know how it goes.


    Best,

    Sara

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