Download error

Question

I ordered Adobe Acrobat online and did not get an email to download.  If i track the order number it does not recognise it.  Why is this ?

Sara_Forsberg · Accepted Answer

Hi williams39549177,I've checked your account. Your order is still pending. But, you can download your software from this page: Download Acrobat products | Standard, Pro | XI, X. Once it's installed, and your order has processed, you'll be able to "activate" your software by signing in with your Adobe ID and password.Best,Sara

Ned Murphy · Answer

Phone support | Orders, returns exchanges

http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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