Duplicate charges

I have been charged 3 times for one product (renewal of yearly subsciption). Has this happened to anyone else. Horrendous “support” from ADOBE.

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Community Expert

Use the chat option here to resolve your problem:

Participant

I did on many occassions with no real result and lots of contradicting information.

Participating Frequently

Hi GS,

We apologize for the inconvenience caused.

I did go through your account details and noticed that you have Acrobat PRO DC subscription under the Adobe ID shared in the forums.

Can you please confirm if you are referring to Acrobat subscription so that we can further assist you?

Regards

Twarita

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