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juliem45443691
juliem45443691
Participant
February 25, 2018
Question

Duplicate emails have been generating recently with send and track

  • February 25, 2018
  • 1 reply
  • 926 views

With Send and Track, duplicate emails have been generating recently.  Please advise how/why this is happening and what I can do to fix it.

This topic has been closed for replies.

1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
March 7, 2018

Hi Juliem,

Are you still facing this issue? If yes, could you let us know if you are using send and track in Adobe Reader desktop application or online in a web browser?

Also, could you please confirm the option you are selecting - Create anonymous link or Send personalized invitations?

Below are the screenshots:

Thanks,

Shivam

juliem45443691
juliem45443691Author
Participant
March 15, 2018

Yes, I am still facing this issue.

I am using the online web browser to send and I am creating personalized invitations.

-Julie

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