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Participant
December 11, 2017
Question

During the pdf to excel conversion get "unexpected error"

  • December 11, 2017
  • 1 reply
  • 701 views

Do nada, quando envio algum arqui em PDF para transformar em Excel ou Word, durante o processo acusa erro inesperado, e já verifiquei e não é problema com internet. Gostaria de saber o que fazer para corrigir o problema.

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1 reply

AkanchhaS8194121
Legend
December 11, 2017

Hi Jullianor,

As the description given above, you get the unexpected error during conversion. Could you please confirm the conversion? How exactly you doing it?

Try online via- https://cloud.acrobat.com/  and check with the different web browser.

Also, check with a different file and see if same thing happen.

For any troubleshooting, refer to-  https://forums.adobe.com/docs/DOC-8841

If nothing works then you may send a sample file to us to the email shared in private message.

Let us know the update on this.

Regards,

Akanchha

Participant
December 11, 2017

Já tentei em outro navegador mas o erro é o mesmo.

Segue o print da tela com o erro que aparece.

Fico no aguardo de instruções para solução.

Atte,[image: Imagem inline 1][image: Imagem inline 2]

AkanchhaS8194121
Legend
December 29, 2017

Hi Jullianor,

As requested above, if none of the solution worked would you mind sharing the problematic file with us via email?

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

-Akanchha