Each time that I sign in to Adobe I have to search for my files and my purchased package. What am i doing wrong? Why can't I just sign in and be taken to my package and documents?

Forum|Forum|11 years ago
September 9, 2014
1 reply
468 views

I find the Adobe site to be very unfriendly. I believe that I should be able to sign in and be taken to my purchased package (PDF Converter, Cloud, etc), without having to spend 5 minutes searching the site. I would appreciate any tips as it takes me longer to convert 1 PDF than it does to create the 5 Excel documents that I need to convert.

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S

Sara_Forsberg

Inspiring

Hi lakepretty,

Are you logging in directly to https://cloud.acrobat.com/exportpdf? That should take you directly to where you need to be. (You could also bookmark that page in your web browser, which would make it even easier to get there!).

Please let us know if you have additional questions.

Best,

Sara

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lakeprettyAuthor

Participant

No I'm not, but I will. I see that this takes you to the correct location. Thank you for your help! I still think that I should be taken to my account/file information instead of being taken through pages of what I should purchase. It's just not a friendly app.

S

Sara_Forsberg

Inspiring

You should actually go right to your account, if you stay logged in. When you're logged out, you will see all the purchase options. If you're using it from a personal computer, it's OK to stay logged in when you end a session. (Just not a good idea if you're using a public or shared computer.)

Best,

Sara

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