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CONVERT: Error Occurred
Participating Frequently
Nov 20, 2014 6:53 PM UTC
Question

ERROR CONVERTING PDF to WORD

lately everytime I try to convert a PDF to a Word Document an error comes up that states: "An error occurred while trying to access this service."  I have paid for the account, and have used it several times in the past- so what's the problem?  Tried restarting computer, various files and no luck, checked for updates.... and still no luck,


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    4 replies

    Participant
    Nov 21, 2014 3:39 PM UTC

    I was also cheated by Adobe to sign & pay for that pdf-'service'. Does anybody know how to get

    money back!

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    Inspiring
    Nov 21, 2014 3:53 PM UTC

    Hi aplcomp22,

    I'm sorry that the subscription didn't work out for you. Would you like me to cancel your subscription? Since you'd be canceling within the first 30 days, I can process a full refund for you.

    Please let me know how you'd like me to proceed.


    Best,
    Sara

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    CONVERT: Error Occurred
    Participating Frequently
    Nov 27, 2014 3:58 AM UTC

    Is mine getting refunded as well since no one is helping solve the glitch for me either?

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    Inspiring
    Nov 20, 2014 8:20 PM UTC

    Hi CONVERT:,

    Let's continue on in your other thread: Can't Convert - PDF to WORD - have paid account....

    Best,

    Sara

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