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wilsonb45429693
wilsonb45429693
Participant
Feb 9, 2015 8:07 PM UTC
Question

error message

Why am i getting error message when i try to upgrade from adobe pdf pack to adobe acrobat pro?

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1 reply

Sara_Forsberg
Inspiring
Feb 9, 2015 9:04 PM UTC

Hi wilsonb45429693,

I think I may know why! I've checked your account, and it looks as though you already have an Acrobat Pro subscription (placed back on September 10 2014). If you never downloaded and installed your subscription, it's not too late. Please see Acrobat XI Subscription | Download and install.

If you have further questions, please don't hesitate to let us know.


Best,

Sara

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