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Participant
Apr 11, 2016 5:09 PM UTC
Question

Error message

When I attempt to convert a PDF to Excel, it says it has a password. The document does not as I can open the PDF no problem. It is an FNB bank statement.  Any suggestions?

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    1 reply

    Meenakshi_Negi
    Legend
    Apr 12, 2016 10:43 AM UTC

    Hi Caroline McLaughlin,

    Please let us know if you are converting file online or in Application.

    Is this issue occurs with a particular PDF? Please try to check with other PDF.

    Regards,

    Meenakshi

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