Error Message: Unfortunately, we were not able to save your edits.

Forum|Forum|3 years ago
January 31, 2023
1 reply
2888 views

I am trying to send an encrytped template form for completion and signature but am getting an error message saying "Unfortunately, we were not able to save your edits." I have tried everything including deleting and redoing the entire template, but nothing has worked. Please help. Thanks!

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Souvik Sadhu

Community Manager

Hi @CoscoPlaya,

Hope you are doing well. Sorry for your experience with Acrobat Online Services.

Do you experience issues only with encrypted files or with all files in general? If with encrypted files, we would request you to share a sample file with us to test at our end.

Look forward to hearing from you.

-Souvik