Skip to main content
paulg93271906
Participant
January 30, 2015
Question

Error message when attempting to export a PDF to Excel format

  • January 30, 2015
  • 1 reply
  • 244 views

i just signed up and my first PDF i try to export to EXCEL gives me an error message  -  "An error occurred while trying to access this service"    any thoughts here??

This topic has been closed for replies.

1 reply

Inspiring
January 30, 2015

Hi Paul,

It sounds as though you may be trying to sign in to the service via Adobe Reader. Is that the case? We've had recent reports of this error occurring in Reader.

What happens when you log in directly to https://cloud.acrobat.com/exportpdf using a web browser?

Best,

Sara