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mikew12284442
Participant
October 23, 2017
Answered

Error: One or more files could not be uploaded. Please try again. || Adobe Send and Track.

  • October 23, 2017
  • 1 reply
  • 718 views

Sending via "Send and Track" 10 to 15 tries, from 2 different PC's, on 2 different networks, and using both "Create Link" and "Send Personalized Invitations",  when the upload is complete, receive the error "One or more files could not be uploaded. Please try again."

This topic has been closed for replies.
Correct answer AnandSri

Hello Mikew,

Sorry for the delay in response to your query and apologize for the inconvenience caused.

Is this happening with all the files? Were you uploading the files via Reader or Acrobat?

Also, you may try to use this service via browser https://cloud.acrobat.com/send  and let us know if that makes any difference.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

If you have already found a solution to this issue, please update the thread with your findings that will help others.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
December 27, 2017

Hello Mikew,

Sorry for the delay in response to your query and apologize for the inconvenience caused.

Is this happening with all the files? Were you uploading the files via Reader or Acrobat?

Also, you may try to use this service via browser https://cloud.acrobat.com/send  and let us know if that makes any difference.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

If you have already found a solution to this issue, please update the thread with your findings that will help others.

Regards,

Anand Sri.