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June 30, 2017
Answered

Error uploading files with Send & Track. No files will upload for me.

  • June 30, 2017
  • 1 reply
  • 1053 views

I have been trying to upload a file to Adobe Send & Track.  I am receiving and error message.  Error uploading files.  One or more files could not be uploaded.  Please try again.  It is also saying Windows does not have enough information to very this certificate *.files.acrobat.com. 

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Correct answer Tariq Ahmad

Hi ctroyer44,

Sorry for the delay in response.

Is this happening with all the files? Were you uploading the files via Reader or Acrobat?

Also, you may try to use this service via browser https://cloud.acrobat.com/send  and let us know if that makes any difference.

If you have already found a solution to this issue, please update the thread with your findings that will help others.

-Tariq Dar

1 reply

Tariq AhmadCommunity ManagerCorrect answer
Community Manager
July 13, 2017

Hi ctroyer44,

Sorry for the delay in response.

Is this happening with all the files? Were you uploading the files via Reader or Acrobat?

Also, you may try to use this service via browser https://cloud.acrobat.com/send  and let us know if that makes any difference.

If you have already found a solution to this issue, please update the thread with your findings that will help others.

-Tariq Dar