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Nov 19, 2014 4:34 PM UTC
Question

Error when accessing online - lost subscription

I was having a problem exporting a pdf into excel/word. I followed some suggestions from previous questions, signed out and signed back in again. However when I signed back in, adobe is coming up that I need to subscribe again to receive this function. I subscribed in april to access this function which was for 12 months.

What should I do now?


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    4 replies

    Inspiring
    Apr 29, 2015 7:24 PM UTC

    [discussion moved to Document Cloud PDF services forum]

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    Adobe Employee
    Nov 19, 2014 4:35 PM UTC

    Hi,

    What service did you subscribe for?

    Thanks,

    Jat

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    Nov 19, 2014 4:47 PM UTC

    hi

    it was for adobe exportpdf

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    Adobe Employee
    Nov 19, 2014 4:53 PM UTC

    This is the Adobe Echosign forum.

    You probably need to post this question to the correct forum.

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