Error when combining files in Acrobat?

Question

Today in Acrobat when trying to combine a Word document and three excel sheets into one PDF I received this pop up in red

The file is either password protected, encrypted or is a PDF form that could not be combined to generate the PDF file.

My excels and Word doc were actually not encrypted not password locked.

I have done this sort of combining word docs and excels dozens of times and neevr had this before.

any solutions?

Meenakshi Negi · Answer

Hi shimon_7856,

Thank you for reaching out.

Please let us know if you created all these files. One of the files may be encrypted or corrupted. Try combining two files at a time. It will help us find the file causing the issue.

If possible, please share the file with us. We will check the files on our end.

Thanks,

Meenakshi

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