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o que é endereço para cob
Participant
Oct 10, 2014 3:08 PM UTC
Answered

eu digito o endereço para cobrança e retorna como inválido, o que devo digitar?

eu digito o meu endereço para  cobrança e retorna como inválido, o que devo digitar?

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    Sara_ForsbergCorrect answer
    Inspiring
    Oct 10, 2014 9:42 PM UTC

    Hi there,

    Are you trying to purchase an Acrobat.com subscription? There are some countries where the subscriptions aren't available for purchase. Please see Countries where ExportPDF is available for purchase.

    If you're in one of the countries, but still having problems signing up, please let us know and we'll get this figured out.

    Best,

    Sara

    3 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Oct 10, 2014 9:42 PM UTC

    Hi there,

    Are you trying to purchase an Acrobat.com subscription? There are some countries where the subscriptions aren't available for purchase. Please see Countries where ExportPDF is available for purchase.

    If you're in one of the countries, but still having problems signing up, please let us know and we'll get this figured out.

    Best,

    Sara

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    rubembsb
    Participant
    Feb 17, 2015 2:08 PM UTC

    Hello,

    I´m trying to purchase a adobe exportpdf.

    I´m from Brazil, where the exportpdf is available for purchase, but the problem persists, and i can´t buy it.

    The problem is the same as related above.

    Thank you for attention.

    Rubem

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    Inspiring
    Feb 17, 2015 7:50 PM UTC

    Hi rubembsb,

    Please clear the browser cache. Then, make sure that you're logged in to the correct Adobe Store (you should see "Brasil" in the lower-left corner. Then, just make sure that you fill in all fields when you're making your purchase, and that you use a credit card with a billing address in Brazil.

    If you're still having trouble, please let us know.


    Best,

    Sara

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