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o que é endereço para cob
Participant
October 10, 2014
Answered

eu digito o endereço para cobrança e retorna como inválido, o que devo digitar?

  • October 10, 2014
  • 1 reply
  • 591 views

eu digito o meu endereço para  cobrança e retorna como inválido, o que devo digitar?

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi there,

    Are you trying to purchase an Acrobat.com subscription? There are some countries where the subscriptions aren't available for purchase. Please see Countries where ExportPDF is available for purchase.

    If you're in one of the countries, but still having problems signing up, please let us know and we'll get this figured out.

    Best,

    Sara

    1 reply

    Sara_ForsbergCommunity ManagerCorrect answer
    Community Manager
    October 10, 2014

    Hi there,

    Are you trying to purchase an Acrobat.com subscription? There are some countries where the subscriptions aren't available for purchase. Please see Countries where ExportPDF is available for purchase.

    If you're in one of the countries, but still having problems signing up, please let us know and we'll get this figured out.

    Best,

    Sara

    rubembsb
    Participant
    February 17, 2015

    Hello,

    I´m trying to purchase a adobe exportpdf.

    I´m from Brazil, where the exportpdf is available for purchase, but the problem persists, and i can´t buy it.

    The problem is the same as related above.

    Thank you for attention.

    Rubem

    Community Manager
    February 17, 2015

    Hi rubembsb,

    Please clear the browser cache. Then, make sure that you're logged in to the correct Adobe Store (you should see "Brasil" in the lower-left corner. Then, just make sure that you fill in all fields when you're making your purchase, and that you use a credit card with a billing address in Brazil.

    If you're still having trouble, please let us know.


    Best,

    Sara