Skip to main content
M
mattk4168520
Participant
April 22, 2016
Question

Ever since I updated to Windows 10, Adobe is constantly freezing and crashing. Please help.

  • April 22, 2016
  • 1 reply
  • 420 views

I've been having nothing but problems (freezes and crashes my computer all the time) after I upgraded to Windows 10.  I know I know that some programs are not compatible with Windows 10, I had to install a different exe. file for my Symantec for Windows 10,  Just curious if anybody else is having issues?

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    April 25, 2016

    Hi Matt Kaufman,

    Please let us know the dot version of Adobe application you are using.

    Try to uninstall Adobe application using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs​ and restart your system.

    Then re-install it from the link provided below:

    Also refer this KB doc for more help: Troubleshoot Windows system errors, freezes | Adobe software

    Let us know if this helps.

    Regards,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices