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elizabethn63138988
elizabethn63138988
Participant
April 3, 2015
Question

Everytime I try to convert PDF to Words it ask me to pay again

  • April 3, 2015
  • 1 reply
  • 279 views

Hi, I have paid for ExportPDF and when I try to convert a PDF to Words it keep asking to pay again. Could you assist me with this?

This topic has been closed for replies.

1 reply

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
April 3, 2015

Hi elizabethn63138988,

Have you signed up just recently? Are you logging in from Reader or the web interface? For starters, please clear your browser cache and then log in directly to https://cloud.acrobat.com.

Please let us know how it goes.


Best,
Sara

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