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Participant
Sep 11, 2025 9:11 AM UTC
Question

Exceeding storage

Im having trouble sending anything through e-sign as it say my storge is full and i need to delete items. I have deleted a lot of items and the storge bar isnt going down. Im not sure what t do other than buy more storage, which i dont want to do. Can anyone help?

1 reply

Souvik Sadhu
Legend
Sep 12, 2025 9:01 AM UTC

Hi @Moore & York,

 

Hope you are doing well. Sorry for your experience with Storage Quota.

 

You might want to check how to permanently remove the files: https://adobe.ly/4meUlTV

 

From the description, it seems that the deleted files remain in the Deleted Folder section of your account.


Regards,
Souvik.

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