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Participant
September 11, 2025
Question

Exceeding storage

  • September 11, 2025
  • 1 reply
  • 56 views

Im having trouble sending anything through e-sign as it say my storge is full and i need to delete items. I have deleted a lot of items and the storge bar isnt going down. Im not sure what t do other than buy more storage, which i dont want to do. Can anyone help?

1 reply

S_S
Community Manager
Community Manager
September 12, 2025

Hi @Moore & York,

 

Hope you are doing well. Sorry for your experience with Storage Quota.

 

You might want to check how to permanently remove the files: https://adobe.ly/4meUlTV

 

From the description, it seems that the deleted files remain in the Deleted Folder section of your account.


Regards,
Souvik.