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tantecksheng
Participant
July 12, 2015
Answered

Export Adobe PDF plan

  • July 12, 2015
  • 2 replies
  • 552 views

‌I have just subscribed to Export Adobe PDF plan on my iPad via iTune payment but could not use or activate it. Need help.

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi tantecksheng,

Please make sure that you've installed the Acrobat Reader DC mobile app for iOS on your iPad, and log in to that to access your subscription. If you're still having trouble accessing your subscription, please contact the Apple App Store, as Adobe doesn't handle subscriptions purchased through the App Store.

Best,

Sara

2 replies

S
Sara_ForsbergCorrect answer
Inspiring
July 13, 2015

Hi tantecksheng,

Please make sure that you've installed the Acrobat Reader DC mobile app for iOS on your iPad, and log in to that to access your subscription. If you're still having trouble accessing your subscription, please contact the Apple App Store, as Adobe doesn't handle subscriptions purchased through the App Store.

Best,

Sara

pwillener
pwillener
Legend
July 12, 2015

I am not sure if ExportPDF can used on iOS.  Also I think it needs some time until an account gets activated.

I suggest that you Contact Customer Care.

[topic moved to Document Cloud PDF Services forum]

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