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massimod75002511
Participant
January 22, 2018
Answered

export file non disponibile

Ho aggiornato la licenza Adobe PDF Pack, da quella data non riesco più a esportare nessun tipo di file PDF. La licenza risulta attiva ma appena provo ad esportare il file mi rimanda al link per il pagamento del servizio.

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AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 23, 2018

Hi Massimod,

As per your account details, you are a subscriber of Adobe PDF Pack so it shouldn't ask you to activate it again.

You may refer to the similar discussion Bought ExportPro Subscription but still can't export PDFs to Word docs  and follow the troubleshooting steps suggested which applies for the PDF Pack as well.

Let us know if that doesn't help.

Regards,

Akanchha

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1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 23, 2018

Hi Massimod,

As per your account details, you are a subscriber of Adobe PDF Pack so it shouldn't ask you to activate it again.

You may refer to the similar discussion Bought ExportPro Subscription but still can't export PDFs to Word docs  and follow the troubleshooting steps suggested which applies for the PDF Pack as well.

Let us know if that doesn't help.

Regards,

Akanchha

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