Answered
Export not activated
My subscription includes ExportPDF but it will not activate, once I log off and back on.
This topic has been closed for replies.
Hello Ericw,
We apologize for the inconvenience caused, as per the description above, you are not able to use the service of Adobe ExportPDF, is that correct?
The record shows that you have an active subscription to Adobe ExportPDF on your current Adobe ID. Use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari.
If you are using the free desktop version of Adobe Reader and facing any issue, then sign out and sign back in with your current Adobe ID and password in Adobe Reader. You may also check for any pending updates of Adobe Reader from Help>Check for updates.
For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).
Let us know how it goes.
Regards,
Anand Sri.
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices