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NickFranks
Participant
November 24, 2014
Question

Export PDF

  • November 24, 2014
  • 1 reply
  • 337 views

Hi,

I have just purchased the EXport PDF function from you:

Adobe ID:

a. [Private information removed by moderator]

Order number:

[removed]

Order date:

24 November 2014

Products ordered:

Qty

Product

1

Adobe ExportPDF, Annual (Other,Multiple Languages)

Total purchase amount:

£19.82   

But am not able to export any documents and continues to want me to subscribe and pay again.

I have cleared my history.

Can you please help.

Thanks

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    1 reply

    Sara_Forsberg
    Inspiring
    November 24, 2014

    Hi NickFranks,

    I checked your account; your order is still pending. It can take about 24 hours for an order to process fully. But once it does, you should be able to log in and use your ExportPDF subscription.


    Best,

    Sara

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