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carmoferraz
Participant
November 12, 2014
Answered

Export PDF

I want to renew my one-year signature for Export PDF, but my credit card International is expired. I tryed to pay with  national credit cards and they are not being accepted. How do I have to proceed in order not to lose my account? Thanks

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    Sara_ForsbergCorrect answer
    Inspiring
    November 12, 2014

    Hi carmoferraz,

    To purchase or renew an Acrobat.com subscription, it's necessary to have a credit card with a billing address in the same country as which you purchased the subscription. If that is the case, and the Adobe Store isn't accepting your credit card, please Contact Customer Care. A Customer Care agent should be able to help you out.


    Best,

    Sara

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    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    November 12, 2014

    Hi carmoferraz,

    To purchase or renew an Acrobat.com subscription, it's necessary to have a credit card with a billing address in the same country as which you purchased the subscription. If that is the case, and the Adobe Store isn't accepting your credit card, please Contact Customer Care. A Customer Care agent should be able to help you out.


    Best,

    Sara

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