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MichaelKazlow
MichaelKazlowCorrect answer
Legend
July 22, 2018

If you did not purchase Adobe PDF services you cannot do that from Reader. You can always copy and paste in to Word.

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9 replies

joyce_4679
Participant
October 21, 2024

Trying to covert a PDF document to Word but it only converted 1 page, why?

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Belinda35754547o013
Participant
February 28, 2024

Six years later and I am having the same issue. (excle, not word.. but the error happens on all types of exports)

  • I have a paid account. 
  • I can export from the cloud but not the reader
  • It takes me to a purchase page every.single.time I try to export from the reader, eventhough I am logged in. 

What's the rub? Is it a bug, or user error?

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Meenakshi_Negi
Meenakshi_Negi
Legend
February 28, 2024

Hi Belinda35754547o013,

 

Thank you for reaching out.

 

Please try reinstalling the Acrobat Reader once. You may reinstall the application using the following steps:
- Remove the application and run the cleaner tool (https://adobe.ly/3uPYHvZ).
- Reboot the machine
- Install Adobe Acrobat Reader from the following page: https://adobe.ly/3uPYJ75;

Let us know how it goes.

 

Thanks,

Meenakshi

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MichaelKazlow
MichaelKazlow
Legend
July 22, 2018

Are you trying to do this from Reader or. cloud.acrobat.com?

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lindad42454691
lindad42454691Author
Participant
July 22, 2018

No....

From my computer Apple.

Before was possible to convert from Pdf to word....Now, no!

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suse02
Participant
July 22, 2018

i have the same problem. Always brings me back to product purchase page - Adobe products: desktop, web, and mobile applications | Adobe

working from mac

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