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charpentier jacques
Participant
November 22, 2014
Question

Export pdf : erreur d'accès au service

  • November 22, 2014
  • 1 reply
  • 268 views

Bonjour,

je ne peux plus transférer mes documents pdf en word ou excelle, il m'est indiqué "une erreur est intervenue lors de la tentative d'accès au service". Je suis abonné jusqu'en septembre 2015 et ai payé

Pouvez vous y remédier

Merci d'avance

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    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 23, 2014

    Hi chaprentier jacques,

    Are you trying to access the ExportPDF service from Reader, or a web browser? If you're using Reader, please choose Help > Check for Updates in Reader and make sure that you have the latest updates installed. If you're using a browser, log out, clear the browser cache, and then log back in.

    Please let us know how it goes.


    Best,
    Sara

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