Export PDF keeps sending me to purchase pages instead of converting the files

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Signed into Adobe, own the appropriate license and have paid and are current. Export PDF keeps sending me to purchase pages instead of converting the files

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John T SmithCorrect answer

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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thomasr24808731Author

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thank you

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John T Smith

Correct answer

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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