Skip to main content
henriks71815730
Participant
Jan 10, 2017 4:14 PM UTC
Question

Export PDF keeps sending me to the page, where you buy the product.

It keeps sending me to the page, where you buy the product.

But I already has it and paid for it. Instead it should convert my file

/Help

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Adorobat
Adorobat
Participating Frequently
Jan 30, 2017 3:53 AM UTC

Hi henriks71815730,

Assuming you are using Acrobat Reader for converting pdf files, could you please check if you are logged in into the application( check for your Name or Sign in option in the top right corner)

You may also try online service accessible at: https://cloud.acrobat.com/​  , login into the account (if required)>click Export PDF

Let me know if you have any issue while performing the steps.

Thank You,

Shivam

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices