Export PDF not Working

Forum|Forum|7 years ago
September 7, 2018
1 reply
963 views

This week i paid for the additional services to allow me to export PDF files to Word, Excel etc, I completed one export now each time i try to export your software takes me to the pricing pages, I have already paid, my account informs me i have paid, but i cannot use the export function. Could someone help please, My contact details are;

Geoff Hughes [personal information removed by the moderator]

ExportPDF

This topic has been closed for replies.

Correct answer AkanchhaS8194121

Hi Geoffh,

We see that you do have an active subscription for Adobe Export PDF.

You may try the following steps-

Go to the https://cloud.acrobat.com/exportpdf again and Sign Out from the page and Sign In again.
Or change the web browser and try the same link https://cloud.acrobat.com/exportpdf again.
You can also access the service through the desktop application Adobe Reader DC- Adobe Acrobat Reader DC Install for all versions
If it still doesn't work, then you may please share the screenshot of the entire page where it takes you to the buy now page-

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Hope this helps.

Regards,

Akanchha

AkanchhaS8194121Correct answer

Legend

Hi Geoffh,

We see that you do have an active subscription for Adobe Export PDF.

You may try the following steps-

Go to the https://cloud.acrobat.com/exportpdf again and Sign Out from the page and Sign In again.
Or change the web browser and try the same link https://cloud.acrobat.com/exportpdf again.
You can also access the service through the desktop application Adobe Reader DC- Adobe Acrobat Reader DC Install for all versions
If it still doesn't work, then you may please share the screenshot of the entire page where it takes you to the buy now page-

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Hope this helps.

Regards,

Akanchha

L

leslief5347589

Participant

11/8/21

My Export PDF button is not working. Tis is a recent problem. I have the following Adobe programs:

Acrobat DC Pro

Adobe Scan

Acrobat Reader

A mobile PDF experience built to keep business moving

Cloud storage 100GB

Need help please

Adobe Scan

Acrobat Reader

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