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Participant
August 7, 2018
Answered

Export PDF question

  • August 7, 2018
  • 1 reply
  • 621 views

why does export pdf only allow between 350 and 360 files to be converted per hour? i though this was unlimited.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Johnf,

    Export pdf is a Document Cloud service which you can use online via- https://cloud.acrobat.com/exportpdf

    Document Cloud services allow you to upload and convert files that are up to 100 MB. Document Cloud Help | File size limitations

    It doesn't have limit to the number of files, but it does have the total file size limitation.

    If your file size exceeds the limit of 100MB then that might be causing problem in this case.

    Hope this answers your query.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    August 7, 2018

    Hi Johnf,

    Export pdf is a Document Cloud service which you can use online via- https://cloud.acrobat.com/exportpdf

    Document Cloud services allow you to upload and convert files that are up to 100 MB. Document Cloud Help | File size limitations

    It doesn't have limit to the number of files, but it does have the total file size limitation.

    If your file size exceeds the limit of 100MB then that might be causing problem in this case.

    Hope this answers your query.

    Regards,

    Akanchha

    Participant
    August 7, 2018

    Hi Akanchha,

    Thank you for your response. Is there anyway we can upgrade the file size

    limit for converting PDFs? Also, is it possible to download more than 50

    converted files at a time?

    AkanchhaS8194121
    Legend
    August 9, 2018

    Sorry to say, with the document cloud services there isn't a way you can upgrade the storage size.

    When you convert a pdf to word the conversion goes one by one so you download the converted file one at a time but if you still want to downloading more than 50 converted files, so can do that but that might cause interruption in network and slow network connection.

    -Akanchha