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johnf3315873
Participant
August 7, 2018
Answered

Export PDF question

why does export pdf only allow between 350 and 360 files to be converted per hour? i though this was unlimited.

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      AkanchhaS8194121
      AkanchhaS8194121Correct answer
      Legend
      August 7, 2018

      Hi Johnf,

      Export pdf is a Document Cloud service which you can use online via- https://cloud.acrobat.com/exportpdf

      Document Cloud services allow you to upload and convert files that are up to 100 MB. Document Cloud Help | File size limitations

      It doesn't have limit to the number of files, but it does have the total file size limitation.

      If your file size exceeds the limit of 100MB then that might be causing problem in this case.

      Hope this answers your query.

      Regards,

      Akanchha

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      3 replies

      AkanchhaS8194121
      AkanchhaS8194121Correct answer
      Legend
      August 7, 2018

      Hi Johnf,

      Export pdf is a Document Cloud service which you can use online via- https://cloud.acrobat.com/exportpdf

      Document Cloud services allow you to upload and convert files that are up to 100 MB. Document Cloud Help | File size limitations

      It doesn't have limit to the number of files, but it does have the total file size limitation.

      If your file size exceeds the limit of 100MB then that might be causing problem in this case.

      Hope this answers your query.

      Regards,

      Akanchha

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      johnf3315873Author
      Participant
      August 7, 2018

      Hi Akanchha,

      Thank you for your response. Is there anyway we can upgrade the file size

      limit for converting PDFs? Also, is it possible to download more than 50

      converted files at a time?

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      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      August 9, 2018

      Sorry to say, with the document cloud services there isn't a way you can upgrade the storage size.

      When you convert a pdf to word the conversion goes one by one so you download the converted file one at a time but if you still want to downloading more than 50 converted files, so can do that but that might cause interruption in network and slow network connection.

      -Akanchha 

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